Sysprep quick fix

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Sometime, sysprep operation may fail with the following error message:
System Preparation Tool 3.14A fatal error occurred while trying to sysprep the machineDetails can be found on Microsoft web site https://support.microsoft.com/en-us/kb/2769827 

The quick fix is available here

Remote Desktop microphone redirection

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Install and configure the microphone on the local PC and set redirection at Remote Desktop Connection  Remote Desktop Connection microphone redirectionAllow audio recording at hostHKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-TcpfDisableAudioCapture REG_DWORD 0x00000000
Allow audio recording at G

Cannot uninstall Windows program ?

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Microsoft Support provides utilitu that helps uninstalling software that can't be removed using Add/Remove Programs
Fix problems with programs that can't be installed or uninstalled
http://support.microsoft.com/mats/Program_Install_and_Uninstall

It helped me to uninstall Citrix receiver from my laptop.